TankTerminalTraining

What research shows is that our industry is often managed by linear thinking and actions only which makes management styles reactive rather than proactive or preventive. Linear causality means cause and effect thinking, but our industry is too complex to manage by an outdated cause and effect approach only. Linear management depends on written procedures, guidelines, rules or compliance methods to control risk and manage organisations. Younger, highly educated types of managers are recruited, but often lack the needed on the job experience, making communication between the workers and him or her difficult. This often leads to decisions made on incomplete information. (THE MAIN CAUSE OF INCIDENTS and ACCIDENTS) Non linear management to control complex systems such as our industry uses information as its energy to steer the organisation (system), rather than control or regulate it. Linear management is risky; I’ll give you some examples: Some technical equipment is not working pr...

The beauty of conversation is the exchange of ideas. We may not always agree, but it is the best human method to listen and learn. But what happens when you think you have exchanged ideas and one party nods as if he has listened, but then turns around and does the opposite? I was recently asked to assess a company because human errors were costing money. The management asked me to find so called 'learning gaps.' I found them, but not just at the workers level, but mainly in management. The managers were holding on to a top-down, hierarchical management system which was outdated and was blocking the information feedback flow needed to control, manage and steer the company. So, I advised that management needed training and to learn a new way of systems thinking and cybernetics. Despite the proof I offered and the solutions I suggested, these were contemptuously rejected as if Bertrand Russell was still alive. He wrote the 'Value of Philosophy' and stated that philosophy...