Predicting HSE risk and vulnerabilities by the TTT mapping method.
At the Rotterdam Stoc Expo in March 2018 conference
speakers introduced several methods to control and prevent HSE and operational
risks. One spoke about the latest version of PGS 29 which was updated, because new
risks were encountered and had to be included. Impressive charts in Excel
showed how health, safety and compliance managers had been able to improve
safety standards, but they had to admit that ‘Human Factors’, which cause 80%
of incidents, were not easy to influence or change.
During the last years, TTT experimented with testing,
not only human factors such as psychological biases or character flaws, but the
manner people interact, communicate and share information. We started to learn
about the value of information. We mimicked nature and looked at the way all
living systems communicate and replicated this method to create our unique measurement
and mapping tool. The measurement method was developed in cooperation with the Creazene
Institute in Switzerland. It was invented with the purpose to predict and map
vulnerabilities in corporations, organisations or institutions which are in
fact ‘living systems of communication.’ Using the tool we look at day to day operational
risks and HSE management and are now able to predict and therefore prevent
incidents.
By a combination of scientific tools, cybernetics and
systems sciences, we created this capability which exactly shows potential
risks and vulnerabilities of organisations.
This goes way beyond compliance and regulations from
the outside, which are usually too late and are implemented only after
something bad has happened. It is a well known fact that enforcement of regulations, rules or compliance impair an
organization’ functioning.
It is about how an organisation, company, storage
terminal or refinery or any other organisation, even political, communicates.
We work with information feedback loops to create syntheses (observing and
measurement of all interdependent relationships) of operations and management
systems and use the results to draw maps. These so-called feedback loops maps
directly expose, show and predict risks before they could become incidents or
accidents.
When the maps show communicative connectedness with
all stakeholders, the organisation’s operations are considered stable, balanced
and manageable. If they do not show communicative connectedness, the
organisation is at risk. Potential risks or vulnerabilities will become evident
and we train organisations how to eliminate these by teaching about the sciences
behind the tool. It works incredibly well. It could even become scary when one
looks at such maps and directly understands where and what vulnerabilities are
present. It works as an alarm system and enhances operational excellence.
We offer to synthesize your operations and management
systems.
That is done in 2 phases:
1. Operational observation
2. Verification of ‘stakeholder' communication systems
(internal and external)
We offer a comprehensive training program about this
capability. The first public courses are planned for August 16-17, 2018 in
Kuala Lumpur and September 13-14, 2018 in Zurich. The course is also offered as
an in-house training program anywhere in the world.
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